Food Banks Canada Complaint Process

Do you have a concern or complaint?

Food Banks Alberta is committed to providing excellent service. We recognize that from time to time there may be inquiries, concerns or complaints and we believe that our stakeholders have the right to tell us about them.

To share your feedback please contact the Food Banks Canada Customer Experience Hotline at 1.877.280.0329 or complaints@foodbankscanada.ca

Contact Information

• Food Banks Canada Customer Experience Hotline 1.877.280.0329 or complaints@foodbankscanada.ca
• Questions about the hotline, process and implementation can be directed to Chantal Senecal, Director of National Programs, at chantal.senecal@foodbankscanada.ca
• Questions about specific complaints, tracking and follow-up can be directed to Jaclyn Beaulieu, Network Services Coordinator, at jaclyn.beaulieu@foodbankscanada.ca

For more information on the Food Banks Canada complaints process or hotline, download Sec 4.02 FBC Complaints Hotline Overview.